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UK General Data Protection Regulation (UK GDPR)  |  Data Protection Act 2018

Company name: Your Space Management Ltd
Address: Unit 12A, Business Park, Carr Hill, Doncaster DN4 8DP
Email: ysm@yourspacemanagementltd.co.uk
Telephone: (+44) 7598932575

We are the data controller responsible for your personal data.

Privacy Policy

Last updated: 1st January 2026

This Privacy Policy explains how Your Space Management (“we”, “us”, “our”) collects, uses, stores, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. It applies to buyers, sellers, landlords, tenants, applicants, and website visitors.

❋ Personal data we collect

We may collect the following types of personal data:
  • Identity and contact details (name, email address, telephone number, address)
  • Buyer, seller, landlord, or tenant information (property requirements, budgets, viewing history)
  • Financial and compliance data (including information required for anti‑money‑laundering checks)
  • Communications (emails, calls, messages, enquiry forms)
  • Website usage data (IP address, browser, device data)
We only collect data that is necessary to provide estate agency services.

❋ Lawful bases for processing

We process personal data using one or more of the following lawful bases under UK GDPR:

Consent – where you have given clear permission (e.g. marketing communications)
Contract – where processing is necessary to provide estate agency services
Legal obligation – where required to comply with the law
Legitimate interests – to operate our business and provide services, where your rights are not overridden

❋ Your data protection rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
Complain to the Information Commissioner’s Office (ICO)

Further details are available at www.ico.org.uk

❋ How we collect your data

We collect your data when you:
  • Submit a form or enquiry on our website
  • Contact us by phone, email, or in person
  • Instruct us to act on your behalf as a buyer, seller, landlord, or tenant
  • Use our website (through cookies or similar technologies)

❋ Who we share your data with

We may share personal data with:

Buyers, sellers, landlords, or tenants involved in a transaction
Solicitors, mortgage advisers, surveyors, referencing providers, and contractors
IT, CRM, and software providers supporting our systems
Regulators or authorities where legally required

We do not sell personal data.

❋ Data security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

❋ Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

❋ How we use your personal data

We use your personal data to:

  • Respond to enquiries and provide property information
  • Match buyers and tenants with suitable properties
  • Arrange viewings, valuations, offers, and transactions
  • Meet legal and regulatory obligations (including AML requirements)
  • Improve our services and website
  • Send property alerts or marketing communications only where consent has been given

❋ Data retention

We retain personal data only for as long as necessary:

Enquiry records: typically up to [e.g. 24 months]
Transaction and compliance data: as required by law
Marketing data: until consent is withdrawn

Retention periods are reviewed regularly.

❋ Cookies

Our website uses cookies to improve functionality and user experience. Details are provided in our Cookie Policy.

❋ Contact us

If you have questions about this Privacy Policy or how your data is handled, contact:
Email: ysm@yourspacemanagementltd.co.uk
Telephone: (+44) 7598932575